GoDaddy answers their phones with real people, but they are completely powerless to actually help you. You can escalate all the way to the office of the CEO (who doesn't answer their phones) and they won't lift a finger to help you. I had been a customer for over ten years with several domains, and they still wouldn't help me with a three-figure billing error. What kind of business fights a decade-long customer over an interest rounding error for them?
https://en.wikipedia.org/wiki/GoDaddy#Controversies