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by jfk13 2210 days ago
> That's called user feedback

Not in any useful sense. "What do I need to turn off this time" presumably just implies "they should never change anything, the product is perfect already". (Which one was the perfect version, out of curiosity?)

1 comments

> they should never change anything, the product is perfect already

You're exaggerating. The problem isn't that Mozilla changes things, it's that they've set the bar too low for changes. Many of their updates seemingly deliver change for the sake of change, when a more reasonable strategy would be to require a change to be compelling enough to outweigh the frustration and friction it will cause. An imperfect UI that users know how to use is better than a moving target UI that constantly brings new surprises.