[aprdm]

It is mind blowing that a company as big as google can be that bad at dealing with customers.

Not only that but people are building business on top of a company that can wipe out your digital presence (gmail) because you try to charge back an erroneous charge. Seems to me like living under a constant threat..?

[otagekki]

They are bad at dealing with customers mostly because they can afford to. What is losing one customer when they have 100,000...