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by _urga
2214 days ago
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The same is true for bestseller business books, all concerned with the How and not the Why, when it's the Why that moves the needle. And you see this blind adherence to "process over purpose" everywhere in software teams, with things like Agile, Scrum, Kubernetes, microservices etc. where none of this actually matters to the user. Henry Ford's autobiography is one of the few that focuses on the Why, and it is ironic that business schools tend to talk about him in terms of the How ("he revolutionized the production process"). Henry Ford's secret to everything was not his production process, but the basis on which he conducted business and approached industry. The thing is, if you get the Why right, then the How automatically follows: do things in the most direct way possible with a minimum of red tape. |
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I do agree that we find it very easy to talk about “how” ahead of “why”. Especially those of us whose job it is to make the “what”.
I’d happily dig into whether a “how” does indeed fall out of a “why”. My knee-jerk reaction was “probably not”, but on A bit of reflection you may be right in more cases than not. The “why” helps frame customer/user expectation, which in turn suggests tolerances for usability, functionality and quality, which in turn should suggest a “how”.