Ask HN: How legal is recording sessions?

[maksimpiriyev]

Is it legal to record identified sessions, and then playback internally for marketing or sales purposes without recording form inputs but only the way user scrolls?

[dyeje]

Seems to be legal because HotJar, FullStory, etc offer it as a service. Maybe ask their customer service.

[maksimpiriyev]

they claim they do unidentified, what if the session is identified ?

[jlgaddis]

"Ask your lawyer if taking legal advice from random strangers on the Internet is right for you."

[pwg]

Consult an attorney.