[rglullis]

So essentially you are saying that the tech side still works as gatekeepers of the documentation - need to approve MR's, requesting input via mentions - which is fine until the organization is skewed to the tech side.

As for Gitlab, their work processes are interesting, but I assume that most of the non-technical work there goes to issue tracker and the wiki? I am failing to see where there a strong connection to the code repository is required there.

[phixiuz]

Afaik, Gitlab's wiki/knowledge base is also a separate repository and content is added/updated via regular MR flow. Our knowledge base is still part of the main codebase due to practical reasons (CI/CD related), but we'll eventually also migrate this to a separate repository as well, to avoid the unintentional gatekeeper aspect as you mention ;).