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by tw1912112 2210 days ago
I posted in other comment, if I tell you that X restaurant sucks because they have rats everywhere, and you go to that restaurant and actually see the rats and rate it as 1 star on Yelp, are those not authentic users? Who counts as authentic user on TikTok, do the people who have viewed videos created on TikTok but shared on Twitter?
1 comments

> f I tell you that X restaurant sucks because they have rats everywhere, and you go to that restaurant and actually see the rats and rate it as 1 star on Yelp, are those not authentic users?

Yes they are but that's not what's going on here. The barrage of downvotes in this case was the result of a platform feud between Youtube and TikTok content creators who told their userbases to go and vote the app down, and some sort of issue between India and China.

These people likely have not used the app at all, aren't actually evaluating the app itself, and the grievances they have are likely irrelevant to the vast majority of users who look at the rating.

That's not true, there are plenty of disturbing videos of men promoting rapes and assaulting them using chemicals. If those videos were restricted to TikTok, that would have been a different case but TikTok actively promotes sharing these videos on other networks and the viewers have authentic concerns.

I agree that PlayStore is doing it right by removing the reviews that are related to the service but not pertaining to the Android App itself, but then what counts as "using the app"? Seeing the videos created on TikTok counts as "using the app" or just the experience of the app itself? I would describe those reviews as "non-descriptive" than irrelevant, but yes they are very noisy. It's about the same as rating 4chan on trustpilot.

Also, if any country that has banned TikTok, like UAE or Indonesia, because of a different jurisdiction, then it's a valid criticism? If I go to a restaurant, and they only accept Chinese currency, then I would rate it as 1-star since I have only USD and the restaurant is not my preference.