[phab]

I completely disagree. Engineering at its core is about building useful solutions to real-world problems. If you're not considering the user (including the theory behind the user's interaction with your product), you're not embracing your role as an engineer holistically. If I was hiring engineers, that is exactly what I would be asking them to do.

[neutronicus]

There are only so many hours in the day.

We sell a complicated product for professional designers. I am bad at using it and I don't have a great understanding of user workflows. I could learn more about that but then I would have less time to read our huge codebase and figure out how it works.