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by SpicyLemonZest
2219 days ago
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I simply reject the label of "predatory" here. Restaurant owners are sophisticated businesspeople who negotiate supply contracts and such as a matter of course; it's not predatory for delivery apps to offer them a deal, even if they'd prefer a better one. The fake phone numbers and websites, yeah, I'll grant you those are dishonest. Anyone calling a restaurant's listed phone number is expecting to reach that restaurant. |
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It's all too common to see them base their entire business around a single percentage above total raw ingredient cost.
While I agree predatory is a strong word, you are missing the point. There is an ecosystem of small businesses that are being cannibalized by delivery app companies. These are the places I enjoy eating, places that are unique and amazing but not necessarily the top rungs of the business ladder.
This is happening because these delivery apps that are run by sophisticated business people haven't even worked out their business model yet.
Asking for transparency isn't asking for too much.