[fuster]

I think it's a little of column A and a little of column B. Just a few weeks ago I had two back-to-back $400+ fraudulent online charges on my card, but due to alerts I discovered it within 20 minutes of them happening. I immediately called my bank and notified them that they were fraudulent. Apparently they didn't bother to do anything for weeks because 1) the charges still went from pending to posted several days later 2) the vendors were apparently not notified through some other method because they shipped the products and 3) the charges showed up on my bill (although later I received credits when they completed their "investigation."). So as far as I can tell the vendors got left holding the bag even though the bank knew the charges were bad. I know that the vendors shipped the equipment because at least one of them contested the fraud by submitting proof of delivery from the shipper (to the wrong address)...