[zwaps]

This is common. I literally had to take Icelandair (another really terrible budget airline) to court because their engines don't work (really old planes)

Not only did their system have me logged in another flight in another continent (!), they flat out denied I had a claim even though I had to stay put more than 24h, a good amount of that in the plane.

After getting sued, they tried to backhand contact me (not my lawyer) to pay compensation. Court made them pay.

This is all calculated.