[toomuchtodo]

I think this is a fair point, but you find this quandary in hiring for most roles: "Does this person give enough of a shit about the job to at least try to get it right?" The economy is still somewhat functioning, so I assume the answer to that is yes, you can find people who can mostly do the job they're in.

This is not to say you don't need education so workers know how to do the job, effective leadership for those folks, as well as quality assurance and other mechanisms to ensure the work being spec'd is done appropriately. I put forth that there is a middle ground between the nihilistic idea that "these people can only flip burgers" and the naive assumption that anyone can be a brain surgeon and policy put in place around such aspirations.

> But I would not be surprised to find many for whom simply "read the instructions completely before doing anything" is a barrier, or who just cannot grasp the process of: "try X, observe results, modify approach, try Y."

I agree an early filter must be used to route these folks into harmless roles or simply benefit programs. Such is the struggle of searching for and retaining talent. People are hard.