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by lucideer 2225 days ago
> Aside from the number of people (network effects)

Network effects is it.

> if the answer is: "but network effects", why not Facebook messenger?

This is a good point, and I'm not really sure, but some guesses:

- Branding. During it's initial growth WhatsApp was a FB alternative and FB was in decline. Even after acquisition, awareness of the ownership wasn't immediately widespread.

- Contextual app differentiation. Facebook didn't separate its messenger from it's main platform quickly enough and even when they did, they're both conceptually considered a single package. People these days like separation of contexts.

- Phone numbers. WhatsApp was hard-linked to your phone contacts from the off, making it familiar to SMS users. Facebook jumping on phone numbers has followed slowly in a less focused manner.

- Less confusion for tech-illiterate. There's no posts or pages or walls. It's just like SMS.

> it has the same reach if not greater.

Anecdotal, but I don't feel this is true anymore. I certainly know a lot more people without Facebook than without WhatsApp.

1 comments

phone number pairing is not just about familiarity - a person's phone number is still a natural contact handle to put on a signature, business card etc. Being able to then WhatsApp this person is very powerful.