[slavik81]

Expanding the original quote for more context:

Jack: This exchange was nice to read. But why couldn't it have been initiated and had via the official channels? After a couple back and forwards with the automated responses the system should hook in a developer advocate like yourself instead of the dev having to go beg on twitter...

Simeon: I'm literally the only one for extensions. Generally speaking [Developer Advocates] aren't a super populated role

[Mindwipe]

I would read that as there is only one Google Developer Advocate, but there are other (probably outsourced) moderators.

The moderation process is the one that's broken, and it's inevitable it will be because moderation processes don't scale.