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by matthewrobertso 2232 days ago
I have the same problem with Verizon (except I am no longer a customer with them). I've even gone to a Verizon store and asked the manager about it (sometime in 2017). They did not have any procedures in place for this and I still receive emails about someone else's cellphone bill.
1 comments

File a complaint with the FCC.

https://consumercomplaints.fcc.gov/hc/en-us/requests/new?tic...

Select "privacy" as the complaint category.