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by take_a_breath 2234 days ago
There are a bunch of articles about it. National Geographic [1], Harvard Business Review [2], BB [3]. One of the theories is that we have to work harder to pick up on non-verbal cues, which consumes energy.

A data point from the BBC article: "One 2014 study by German academics showed that delays on phone or conferencing systems shaped our views of people negatively: even delays of 1.2 seconds made people perceive the responder as less friendly or focused."

[1] https://www.nationalgeographic.com/science/2020/04/coronavir...

[2] https://hbr.org/2020/04/how-to-combat-zoom-fatigue

[3] https://www.bbc.com/worklife/article/20200421-why-zoom-video...

1 comments

Brief confusion and distraction is not the same as malaise.
Nobody claimed they were, you introduced those words.
Fair enough. But if "mental exhaustion" is not some serious impediment, then not sure this is worth talking about. Not seeing much evidence here.