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by subhobroto
2229 days ago
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> The advantage of this approach is you can see a diff, and use standard tooling like git / pr reviews to approve changes in day to day, and when the world is on fire, someone can break the glass and run it locally. sounds sweet. imagine applying gerrit to infra > there is a reason things like ITIL exist, and we should learn from them spot on. That said, I am unsure if most people here are ITIL aware/certified. TBH, the primary reason why I am familiar with ITIL is our clients from Accenture days requires certification to win contracts. |
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Yeah, it is cool - https://opendev.org/ is done that way, as is some of the wikimedia labs infrastructure
I am not certified either - I have just worked in places with ITIL inspired processes, but I can really see a way they can move forward with tools like terraform / pulumi / ansible and git