[echlebek]

For a variety of reasons, I only use Firefox. I recently dumped Spotify for Google music. The user experience was just not good enough.

Each morning, I would sit at my desk, and press play in the browser tab that Spotify was running in. Nothing would happen. No music, no loading indicator. Just nothing.

Sometimes I could get Spotify to work by reloading the tab, but most often I'd have to destroy the tab and create an entire new one. Then the site would work again. I never investigated why. I have a job to do, and I just want the music player to work. I'm not reporting a bug in a consumer music service.

I tolerated this for about a year. One day, the annoyance just reached a breaking point. I cancelled my subscription and signed up with Google music.

I sympathize with the Spotify developers. Delivering software is a hard job, and I know that from experience. Delivering it to multiple runtimes is even harder. But here's the thing:

Google music works without issue in Firefox, just like all their other products. To me, that is standard of quality for web applications. Anything else is not good enough, and people shouldn't tolerate it.