[yolo42]

I've adopted the doc of docs method and it has made my life incredibly easy! I was in a position where I'm a bottleneck of information because no one else in the company new about the product other than me. I wrote a ton of documentation for employees and users but I still was spending upwards of 20 hours every week just answering questions. I built the doc of docs in 2 hours and that has helped significantly. Combine this with always replying with a link instead of a dedicated explanation has been extremely fruitful!