[zo1]

Honestly, no offense, but that's a bit of a marketing fluffy non-answer to the problem that essentially says "it depends". A fair bit of what people want and need from an agent is trustworthy and reliable advice. Especially when it comes to the price and price-maximizing behavior. If one can't reliably find such an agent, then the problem will always persist. With that in mind, we need to get the agent's incentives such that they don't align with dodgy behavior on the part of the agent. They should not be aligning remotely to the agent getting paid with a non-optimal outcome for the buyer, which it currently does and so attracts dodgy individuals.

[poulsbohemian]

>"it depends"

Yup, you understood me completely. Because it really does depend on your wants and needs as a seller.

In contemplating your message, I've come to realize that I cannot fully engage in this conversation via HN messages, so feel free to contact me directly if you want. There are a lot of agents that really care about this, as there are many who would say they too are worried that there are bad actors that bring down what is a surprisingly complex domain.

Let me ask this, as I think it's a really interesting thought exercise: how would we determine what was the optimal outcome for a buyer or seller?

[kkotak]

Agreed. I've done a few real estate transactions using different agents. Bottomline -

1. There is no such thing as building relationship with agents and clients. It's purely a transactional encounter. 2. As you pointed out, the incentives are misaligned between Buyers/Sellers and their agents. Agents just want the deal done asap, add it to their resume, and move on. 3. Most agents are passive aggressive and dislike most of their clients except for the ones who don't have a clue and blindly trust their agents. 4. I really hope RE moves on to a more structured, online marketplace with consumer protection laws as a safetynet.

[poulsbohemian]

Obviously there are agents that are like this, but imagine this scenario:

-- You want to buy your first house, I sell you a house. -- You have a couple kids and want a bigger house. I help you sell your house and buy a new house. -- Your stock is doing well and you want a vacation house, I help you buy one. -- You want an investment property to send the kids to college and/or pad your retirement fund. I help you buy one. -- You are ready to retire and move someplace else, I help you sell your house and I refer you to an agent in the place you want to buy.

Thats's seven deals I can potentially help you with, if I take care of your needs and earn your trust and business. Compare to what happens if I don't do right by you and you go to a different agent - I get one deal, no referrals to your friends, no nice words from you I can put on my website, etc. So sure, there are agents that are purely transactional, but those agents are doing it all wrong - for you the client and for themselves too.