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by the_hoser
2234 days ago
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It's created an inappropriate sense of entitlement for many consumers. You're absolutely right that a product will fail if people don't want it, but it's also true that people often don't get the products that they want because there's no way to deliver that product to them and turn a profit. In these cases, the customer is most certainly not always right. It's a bad slogan that only portrays half of the reality of the situation. |
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