[arsenalist]

For what it's worth, Microsoft regularly scores 1/10 on ifixit repairability on most, if not all of their Surface products and they charge exorbitant prices for repair (or really, replacement). One of the reasons I didn't pull the trigger the Surface Pro.

[alpaca128]

And the reason I switched to a normal laptop when my Surface Pro was unusable for a couple weeks. The issue could have been solved in 30 seconds if the battery was removable. Instead even Microsoft themselves couldn't do anything because they glued it shut on all sides.

Also the power cord was thinner than cheap USB charging cables and didn't have any bend protection, quickly leading to defects. Absolutely unacceptable for a portable device and obviously intentional.

Never again.