[paypalcust83]

I can almost hear it: Where oh where will I buy a fluorescent fuchsia sports coat for $8000 now?

Amazon and similar are no good for luxury goods because of the lack of service that luxury shoppers expect. Perhaps they need to shift to an online-first model with video-conferenced personal shoppers who can browse store-like inventory while serving qualified shoppers who can concurrently navigate their wardrobe?

Personally, I like Neimy's, but not as a go-to retailer but as a once-every-twenty-years-buy-something-nice-and-crazy; their service is/was fantastic, they know their products/fashion, and their employees aren't/weren't like standard American retail salespeople. Ordinarily, I go to Salvation Army and Goodwill for outer clothing only, and eBay for new-but-discontinued b-stock or liquidated inventory of other clothing that I can no longer find.