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by et-al 2237 days ago
> Currently air travel is a completely homogeneous service. There is basically no difference from one company to the other

Southwest has a pretty loyal following since you can "refund" a ticket for Southwest credit good for a year.

Alaska and Delta don't charge for bike fees (they're just priced like ordinary luggage).

And aside from maybe 1K members, I don't know anyone who enjoys flying United.