[mulmen]

The family owned Mexican restaurant across the street is really good too. Something something small business something.

There's another active thread at the moment: "Ask HN: Name one idea that changed your life" [1].

I didn't think I had an answer but now I do:

"This isn't a technology problem."

All our shiny bleeding edge hyper-connected disruptive technology can't hold a candle to the level of service pizza shops and Chinese restaurants have been delivering for basically always. Using a pen and paper. Or maybe just shouting! Best we can offer is "Alexa repeat my pizza order" but is that really even better? It's almost exactly the same experience for the consumer but there's some surprising long term consequence like the pizza shop can no longer make ends meet.

I continue to be happy placing takeout orders over the phone like a caveman. A tech company that provides that level of service to their customers will go very far indeed.

[1]: https://news.ycombinator.com/item?id=23092657