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by MrGilbert 2230 days ago
> It's all about what the software developer wants, not the user and that's not OK.

I work in Software Development. Most of the time, the user doesn't know what he or she wants. They might feel that something is just not right, but don't know why, or cannot express why, because they don't know. Or don't care: I used to send out surveys, and the response rate was usually around 300 out of 50.000 confirmed users. That's... not much. At least for me, if I need to make major decisions.

My main takeaway with metrics is that I'm fine to give metrics to the vendor, as long as it's only me and the vendor, and as long as I know what it's used for. Also, it depends a lot on what is tracked.

Starting and closing the app, ways the user took to get to a certain point - I'm fine with that. But dare you transmitting my file names over to your server. Or any data I enter. That's none of your business.

1 comments

You wanting more data does not give you license to assume consent for using a device you do not own to spy on a user. Even if a majority would have consented, assuming consent means that you are now co-opting some number of devices which do not belong to you to do things the owners of those devices do not want to happen.

It’s extremely unethical, and should be illegal.

Well - the user is using the device with a part that I created. If the user doesn't want to participate in enhancing the product, we need to go the old school way of enhancing products: Research. We need to conduct studies, do testing with test persons, etc. This can be done, sure. But then your off-the-shelf app won't be available for 99 cents or for free, but cost more like 19.99 USD.

Might help streamlining the market, so I‘m open for that.