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by MrGilbert
2230 days ago
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> It's all about what the software developer wants, not the user and that's not OK. I work in Software Development. Most of the time, the user doesn't know what he or she wants. They might feel that something is just not right, but don't know why, or cannot express why, because they don't know. Or don't care: I used to send out surveys, and the response rate was usually around 300 out of 50.000 confirmed users. That's... not much. At least for me, if I need to make major decisions. My main takeaway with metrics is that I'm fine to give metrics to the vendor, as long as it's only me and the vendor, and as long as I know what it's used for. Also, it depends a lot on what is tracked. Starting and closing the app, ways the user took to get to a certain point - I'm fine with that. But dare you transmitting my file names over to your server. Or any data I enter. That's none of your business. |
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It’s extremely unethical, and should be illegal.