[Lorin]

I love GitLab's transparency and the decentralized concept; But I can't comprehend how some basic features take as long as they do to get done. It took GitLab _3 YEARS_ to add a "What's new" link to the header: https://gitlab.com/gitlab-org/gitlab/-/issues/16653 ... and it still isn't closed.

Issues fall through the cracks because there's no internal health oversight, take this issue for example: https://gitlab.com/gitlab-org/gitlab/-/issues/21907 It simply ceased to exist because the original staff member left GitLab.

I've also seen community MRs with weeks of work go to waste because GL staff couldn't take proper ownership/responsibility to see them through.

I think having a "all hands" week where all work stops except for going through current GitLab.org issues, fixing labeling/priorities, adding related issues and pinging the correct leads would do WONDERS.

Sadly, if GitHub adds scoped labels and descriptions we'll be making a move over as it's the final piece of the puzzle.

[pknopf]

My favorite is when I open an issue and get no response.

Then, after a year, a bot auto-closes the issue due to "inactivity"...