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by cwhiz 2240 days ago
My wife and I were exclusively using Seamless until we read an article in Eater talking about how Grubhub/Seamless charge restaurants $6-7+ per phone call.[0]

..but then when we started trying to call or order directly through restaurants, we kept getting turned away and told to order through one of the apps. It seems many (most?) restaurants aren't in a position to take orders over the phone or directly through their website, even for pickup.

[0]: https://ny.eater.com/2020/4/23/21231943/grubhub-nyc-phone-or...