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by ryanwaggoner 2239 days ago
We use these metrics not to point fingers, but to ensure people are not overcommitting, overworked, and that people know how many things they have on their table.

Perhaps people have little faith in most management, and expect that tools like this will be used to point fingers.

You're not wrong about misuse of these tools being a symptom of bad management, but if 90% of the management in an industry is inclined to misuse such tools, it's reasonable to be dismayed when those tools are made more widely available.

1 comments

You're right, it's reasonable to be dismayed, but imho not so reasonable to want to keep the metrics hidden.

Feels like we, as an industry, already had this conversation in infosec - abot security by obfuscation - which has some parallels here. The conclusion was that hiding things is generally a bad solution to the underlying problems.

This has nothing to do with security by obscurity. There aren't hundreds/thousands of anonymous managers probing into your teams metrics trying to find the single metric that will defeat your team.