[mennis16]

Not sure how DoorDash compares but what often made me pause on ordering UberEats pre-pandemic was the way they do the service charge. It is a percentage (I believe 15%?) of the cost of what you are ordering, and it does not appear to go to driver at all (tip is a separate prompt + there is a delivery fee)/clearly doesn't go to the restaurant. I don't understand why I should pay Uber a percentage based on the cost of the meal, when GrubHub and some others operate on a flat rate service fee. I would sort of understand if it had to do with order size, but when you start adding higher end restaurants it really feels like a rip off. And it also makes their "deals" feel really hollow because who cares if delivery fee went from $3.99 to $0 when you will often still have a >$10 service fee?

[marcinzm]

>GrubHub and some others operate on a flat rate service fee

GrubHub charges the restaurant a percentage, it just hides that in the cost of the food on it's platform rather than making it explicit.

[Nextgrid]

A lot of these companies do this scummy thing. They charge delivery fees, "service charges" and silently inflate the prices or charge the restaurant a commission which means the price of the food itself is still higher than what they actually pay out to the restaurant.