[symlinkk]

I think “culture” and “management” kind of bleed into each other, because at the end of the day you’re going to do whatever the manager tells you to do. If they tell you to make 100 more prototypes until you perfect the iPod, you’ll do it. If they tell you what we have isn’t perfect but it’s good enough, then you’ll go with that.

[wpietri]

I think doing only what managers say is a fine example of bad culture. People who have been trained to not care can make a hundred prototypes and still not make anything great. People who believe that the organization will support them in making something great for the users will push to do more prototypes until they get it really right.