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by teddyuk 2241 days ago
I will never buy a dell again, had an XPS 9550 (£2.7k 32gb ram, top of the range) - they had a chip in to detect a valid dell power adapter and that went so they wanted over 600 to replace the motherboard.

I bought a macbook and use the dell charger (udb-c) to charge my macbook.
2 comments
FireBeyond 2241 days ago
My step-daughter spilled water on her MBA. It would no longer charge. It would run connected to AC, and the battery health was fine, but the "charging circuit" needed replaced, according to diagnostics.

Okay, I thought. $200, maybe $300, including parts and labor.

Not quite. They wanted $879. "Maybe we should look at getting you into a new Macbook instead?"

No thanks. It was almost never used unplugged anyway.

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saagarjha 2241 days ago
Sounds like they needed to replace the whole motherboard.
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ac29 2241 days ago
My 9370 is definitely just plain USB-PD, doesnt require a Dell charger. I can charge it with a inexpensive Anker charger.

600 is pricey for a mainboard replacement, but none of the other vendors are much better, including Apple. I previously had a Thinkpad that died shortly out of warranty, and they actually wanted more to fix it than I paid for it new.

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