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by bluntfang 2239 days ago
>The way you treat your personnel will affect whether they behave like that.

Anecdotally, I have family members that run a business that require low skilled workers. They don't really need full time workers, so they hire part-time and don't pay a living wage to them, even though it is viable to their business to do so.

So what do they get? They get unreliable people. People who steal from them. People who don't clock out. People who collude with the other employees to clock them in/out. People they can claim "make bad decisions" like buy lotto tickets or spend their paycheck on drugs and alcohol. etc.

It gives them a reason to treat them poorly. I've heard things like "if we paid them more they'd just buy more lotto tickets, so why should I?"

I often wonder how they would act and or who they could hire if they made full time roles, offering health insurance and treating their employees with dignity.

4 comments

That's a pretty common rationalization to justify a certain hands off management approach. It's easier to scale certain businesses by just running them at arms length.

My first job was on a small family farm at age 12 -- we worked very hard but were treated fairly and well. The owner of the business would be hip-deep in the muck with us and was fully accountable for everything that happened on that farm. After that I moved on to different jobs in the mall, culminating in a semi-commissioned sales job that got me through college.

In that environment, you learned very quickly that most of the workers in that mall were completely disposable, and a significant population were discarded when the car that was handed down to them broke down or they were unable to float insurance. No car == bus, and more bus == more late arrivals, which resulted in termination.

The worst employers were run in a hands off way with straw-bosses (ie. people making 7.25/hr vs. 5.75/hr circa 1995) running the place, and the hire/fire decisions were made by an owner or manager at arms length. This was common with the smaller retailers, some behind the scenes jobs, and the food court. The turnover was 50% a week in some cases, and they would just over-hire and fire (or drop hours to nothin). The best paid gigs were janitorial and back of house restaurant workers -- they worked hard, but had steady work and often made off-book money. The easiest gigs were places with a salaried manager, and they usually had a cadre of full-timers backed by a bunch of part-timer people.

In the middle you had places with commissioned people, and there was always a tension between having too few and too many employees. Too many and your best salesmen would leave (and profitability drops, as you need salesmen to move margin enhancers like service plans), too few and you'd lose volume.

On living wages in particular:

"A 2003 Cato Institute study cites data showing job losses in places where living wage laws have been imposed. This should not be the least bit surprising. Making anything more expensive almost invariably leads to fewer purchases. That includes labor."

Also:

"People in minimum wage jobs do not stay at the minimum wage permanently. Their pay increases as they accumulate experience and develop skills. It increases an average of 30 percent in just their first year of employment, according to the Cato Institute study."

Both of these are quotes from noted economist Thomas Sowell, who has done a lot of research into many studies on actual effects of living and minimum wage law.

As for the people you describe, there are plenty of people who make higher wages and are just as unreliable and untrustworthy. And there are plenty who do honest work for low wages, and work their way up.

The Cato Institute, founded as the Charles Koch Foundation, is pro-capital, pro-deregulation, and anti-worker.

Being a noted economist doesn't mean that you aren't full of shit.

>The Cato Institute is an American libertarian think tank headquartered in Washington, D.C.

I would be curious if there were any other organizations that came to the same conclusions.

Sure, another example:

“... a number of American cities have passed “living wage” laws, which are essentially local minimum wage laws specifying a higher wage rate than the national minimum wage law. Their effects have been similar to the effects of national minimum wage laws in the United States and other countries—that is, the poorest people have been the ones who have most often lost jobs.”

- Thomas Sowell, referencing the Public Policy Institute of California’s “Scott Adams and David Neumark, “A Decade of Living Wages: What Have We Learned?” California Economic Policy, July 2005, pp. 1–23.”

It's a nice thought. But where would all the unreliable people work then? Or you think they would just become reliable if they would get paid more? That seems unlikely to me. There are unreliable rich people, too. People with gambling addictions or drug habits. More money doesn't automatically cure bad habits.
> Or you think they would just become reliable if they would get paid more?

Quite possible. "Good morals start with a full pantry" and all. Comfortable circumstances may encourage better behavior, or put another way: treat your employees like shit, and don't be surprised if they behave shittily.