[mikecsh]

This has been handled very badly. Zero notice given to users - despite saying it is closing in 2 months time they have immediately stopped uploads and interactions on the app crippling it and removed large sections of functionality. The new subscription pricing for their rebranded version of the same app is considerably more expensive than the plan we were already on. And in an apparent dark pattern to encourage users to move to their new version they claim that comments and likes etc have “no way” to be exported... but you can keep them if you sign up to their “new”, more expensive same app...

[jordanpg]

Pure conjecture, but I get the impression that this was an emergency cost cutting measure forced onto this team by the parent company, Canon. Perhaps COVID-related?

In any case, I’m glad they are at least going to be able to try to make it work independently. I’m happy to pay a few more bucks for it.

The new name is not nearly as catchy and fun: BackThen. Ugh. Sounds like a backup utility or something.

https://www.lifecake.com/faq#q2

[mikecsh]

That crossed my mind too and you’re right - ultimately I’m also happy the service is continuing even if at a higher cost. That said, they could have easily avoided a lot of ill will!