I am a fairly young consultant and have initially advocated against Zoom due to the glaring privacy issues.
Obviously to no avail. Nobody cares. People just want to open a service and have it work and Zoom excels at that. As Teams was already there for my large enterprise client, we tried that at first but nope. Has issues with screen sharing and makes problems even with less than a dozen users.
I never had any Zoom connection issues and among my consultant company and my client I have participated in Zoom meetings with 200-300 people (we did some events digitally) with absolutely zero issues. Grid view is amazing as well.
Jitsi exists but I couldn't even convince a single person to switch for more than one session. Zoom works and nothing else counts. In Europe I don't know any company that would get Google licenses for Meet due to ... Google being Google.
It's all Zoom (professional & private) and Houseparty (private).
I have had plenty of issue with Zoom. Quality being bad, people not understanding the interface and my university had people zoom-bombing or whatever it is called. I recently accidently logged into a session with the wrong credentials (whatever Zoom defaulted to, not my official uni login) and everyone thought I was zoom-bombing them. I couldn't understand why I was being cross-questioned by people in the session.
Unfortunately the media have pushed zoom so hard that everyone assumes it is the best option and don't want to hear of anything else.
> Quality being bad, people not understanding the interface
Honestly hearing this complain about zoom for the first time. I have never seen anyone complain about quality of meet or the interface (more than a 100 people from different teams).
> Obviously to no avail. Nobody cares. People just want to open a service and have it work and Zoom excels at that.
Not true in my experience. Some people definitely care: the CIO at the mid sized company I work at has restricted Zoom usage; and my wife's company also cares (they started with Zoom and have moved to Teams partly because of Zoom issues).
Keep trying, not everyone cares indeed but plenty do, especially when it impacts data regulations/security.
I have used it privately in small groups and it had a few issues. People dropping out, constant sound issues and duplicate people entering. I have no experience with 80-300 people (interactive events mostly, sometimes division-wide meetings/webinars...).
I would definitely put it right behind Zoom though and really love what they are doing.