[kamens]

It's stunning how easy it is to spot a specific lack of "automated production monitoring" after something fails. Hey idiot, you should've been testing that thing!

I've seen all of Fog Creek's automated production monitoring courtesy of their sysadmins and devs as it was months ago, and it was very solid. I'm sure it's only gotten better.

This is a case of a specific deployment failure slipping through the cracks and being honestly explained, apologized for, and rectified. I'm obviously biased due to my history (and probably-justified guilt for this particular failure), but shotgun criticism about formal release procedures is very misguided.