(In my professional experience) Google is absolutely terrible at B2B, their support is sorely lacking.
(In my personal experience) Google deprecates products I love at a fast pace and have for many years.
For me, they went from an air of mystery like they were the "Willy Wonka's Chocolate Factory" of shops to "just another software conglomerate", and not a particularly good one at that.
which customer-focused-product from google that you paid for that hurt you?
Look, I find their behavior pretty anti-consumer in some aspects too but relatively, they don't look bad.
We can talk about amp, controlling the web through blink and chromium, search, map and the list can go on.
But as I grow older, I think that's not how anything is going to change. Blaming the company is unreliable way to achieve what you hopefully want - a good competitive market with pro-consumer policies and behavior.
That won't happen with blaming google or any other company. People won't change either if you told them about AMP a million times everyday on every thread. This forum itself is an echo chamber in that sense as with other tech focused online groups.
Do you think you should participate in politics? Check up with your local authorities? And try to sneak in reforms that will probe up more competitors and improve the current monopoly?
The problem isn't that google is being anti-consumer more so that you don't have any way to reliably remove google as a dependency