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by daguar 2242 days ago
I think the motivation behind this is right. In my experience many in Silicon Valley don't understand the mechanics of long-term institutional change. In part, that's simply because — much like entrepreneurship — expertise comes from practical experience. Tacit, not-easily-transferrable knowledge dominates.

I find Ezra Klein's recent line here useful:

"[W]hatever the recommendations, the same thing is needed: A sustained and concerted movement that cares about institutional reform. But people get much more excited about building something, anything, than about reforming existing institutions. Meta-building isn’t a popular pastime, and the patient, focused work it requires is particularly frustrating, in my experience, to entrepreneurial personalities." [1]

I confess that I myself find it incredibly frustrating. See a government program that's incredibly difficult to deal with, friction-laden up and down, with reams of paperwork with legalese?

One can build a layer on top that eliminates most or all of the friction. But it will always be limited by the resource models that can sustain it. And many problems simply have no workable models other than state financing and operation (market failure, in other words).

Instead, doing the work to make that program much better institutionally involves long-term (frustrating) strategies like:

- Think tanks / white papers: influencing the epistemic landscape among policymakers

- Organizing: shifting the Overton Window to make the change you want to see broadly accepted

- Coalition-building: working with allies with overlapping agendas to get more muscle behind your own priorities

And even... waiting. You often have to wait — years! decades! — for a window to come where you can get a big thing done. People worked on big healthcare reform for 3 decades of effectively zero progress — and then in a year they passed Obamacare.

That work is long, hard, much more probabilistic than product work, and much less directly-controllable by a given person.

BUT there are playbooks to get it done. And I do wish technologists looked to those tools more to make the institutional changes we need to make it so the opportunities (individual and societal) of entrepreneurship were more widely accessible.

One concrete example: I've long thought that a basic source of friction in public services is because user experience isn't well-monitored, and therefore not well-considered in public policy decisions.

Technologists are great at measuring friction. It is a craft well-honed in an environment where conversion is a live-or-die metric. But translating that craft into institutional change requires something like a think tank, and/or an organized movement with an agenda.

I think we'll get there, but it will take some risk-takers who understand that long game and financial backers who aren't as well-versed in it, but who have the risk tolerance of SV and the savvy to see that playbook does work, and point it at a problem with significant leverage.

[1] https://www.vox.com/2020/4/22/21228469/marc-andreessen-build...

1 comments

Or it could be that in tech entrepreneurship, goals are quarterly instead of long-term, they're measured in dollars instead of happiness and welfare, and completely failing, folding, and starting anew is admired and encouraged. This approach seems incompatible with the public good.
In tech entrepreneurship, goals are growth metrics that indicate the chance of for the business to have "an exit" in a year or two.

A startup that dies quickly after proving itself non-viable is a good thing, because it doesn't take money or attention from investors anymore. And if the founders were any good, they've learned things that will be useful on their next venture.

A startup that shows large exponential growth is the best, because the investors can sell the hot potato to a bigger fool before it implodes or gets gutted by the buyer. This kind of company is the whole reason behind tech investment.

The worst is the sustainable, slowly growing business. Such company isn't going to bring home 10x return for the investors. And it stubbornly refuses to die. The people running such company are more proven than random first-time founders, so it would be better, from investor POV, if they just killed their company and get back to the startup game.

Hence failing, folding and starting anew is admired and encouraged. Because it's better for the investors than succeeding, but not succeeding big.