[abernard1]

Apple is pretty unsuccessful at most _software_ that isn't a commodity. They're a hardware and marketing company at their core. All the actual value from software on their platform comes from 3rd party providers, whether that's apps or SaaS.

The easiest point to make on this is that Apple has botched all of their SaaS offerings not related to content. And their office applications are borderline unusable for anything aside from education or the content industry. Everyone adopts either Google Suite or Microsoft Office (or a combo) depending on their use case.

It's highly arguable that Apple "empowers" people with software given that everybody uses software on top of their platform not provided by Apple.

[aaron-lebo]

You're right. That may be a poor example given that their forte isn't software. I don't believe the process is very different, though.

To give another example: I don't think users really want Ruby's parser to be 10k lines of C or whatever, whether they directly know that or not. Nobody really wants to maintain that, nor do people really want to think about corner cases it causes. They do want a beautiful and expressive syntax, though, which can be achieved by cutting a few features. You can write an almost Ruby parser, or something better, in 500 lines and I'm not exaggerating.

If that's happening at the development level, then it's happening everywhere.