[clairity]

that quote is way more (personal) branding than operational imperative. yes, jobs trusted his intuition and had purposeful influence, but he had thousands of people around him that also performed and integrated market research in honing their products for good UX. it was never just one guy magically making perfect choices to the delight of the masses.

[aaron-lebo]

That kind of goes without saying, doesn't it?

The buck has to stop somewhere. If Jobs did not drive the company that way, you could have 100k people under him doing that stuff and it wouldn't be readily apparent. I mean, look at the slow decline of the company after he left the first time, as they chased more and more options for users.

He's also notorious (any of his bios will show this) at direct and obsessive involvement in product and even store design.

[clairity]

apparently it needed saying--the parent post by @MattGaiser claimed customers, and even developers, at apple didn't get a direct say in product because of jobs. but that's clearly not the case. yes, jobs had great influence, but so did thousands of other stakeholders.