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by tootie
2254 days ago
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Trust, but verify. I work on the services side and we frequently are in the position begging for more surveillance. If you are really so confident in the speed and quality of your delivery (my org borders on cocky) then the biggest risk we face is being misaligned to client expectations due to poor communication. We always ask for their explicit sign off on story criteria and feedback on features as soon as they are finished to make sure we're aligned and let them see exactly what pace we're setting. |
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There's an earlier version attributed to Mohammed - "Trust in God. But tie your camel first." - so the sentiment has been around for a while.
It feels like it's just a way of reducing cognitive dissonance, which is useful I suppose, but I wish people wouldn't use it because it allows a feeling of resolution without a real resolution of the tension between trusting and verifying.