[jay_kyburz]

If outsiders want to see whats going on in an Agile team, all they need to do is run the "working software". They don't need to see all the ugly bits under the covers.

Having working software is line two of the Manifesto. They can run it each week and see whats new.

Even better, they can provide feedback on the working software and the team can then quickly respond to that feedback. In a week or two, when the outsider next looks at the working software they will see the software improved.

[artsyca]

The quality of the software is the best metric of whether the process is working but management has no incentive to blame the process when it breaks down and every incentive to blame the people instead