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by wpietri
2250 days ago
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Totally. "When a measure becomes a target, it ceases to be a good measure. https://en.wikipedia.org/wiki/Goodhart%27s_law And as you say, managerial involvement is the problem. Managers and execs mostly get paid to appear to be in control, so having the appearance of control is vital to them, even if that makes the results wildly worse. |
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