Hacker News new | ask | show | jobs
by vpEfljFL 2245 days ago
I absolutely adore new experience, it's facebook after all. You can't do it on facebook and now on instagram. I didn't use these products for a long time but IG was definitely moving to that direction.

Can't get why some users don't like the change. You're free to decide should you use a product or not. To put it from other perspective, you choose to become a product for instagram to sell or not. If you don't have an account, it's hard to earn more from your time spent in the app. Billions doesn't ROI themselves.

Old web is still there, forums/personal websites isn't banned. You still can do things the old decentralised way probably to a greater extent because internet is even bigger now.
1 comments
MrStonedOne 2245 days ago
> Can't get why some users don't like the change. You're free to decide should you use a product or not.

Some people aren't quitters. They don't just quit whenever something stops going their way, they try to change it, try to improve it, try to make it better, even if the only way they have to do that is express why its not best.

Be more like them.

link
vpEfljFL 2245 days ago
My point is you're not a customer after all. IG customers are advertisers. Why advertisers wouldn't be happy with a new change?

We do try to improve products we use but in this story unfortunately you don't have a voice because if you're not an advertiser. Think about how much ads you need to sell to earn 1B back at least and sustain operating expenses especially when you're not trying to be lean with your resources.

link
MrStonedOne 2244 days ago
I think you are putting too much stock in the importance of a "Customer". If I'm using a service, i'm a user of that service. As a user, I do have a right to not like the changes to usability of that service.
link
vpEfljFL 2244 days ago
You have those rights as a human not as an IG user.

As IG user you have only one right, to say "yes" to any changes they want and to obey to the algorithm of banning and censoring. You don't have any right if you can't enforce it. They can ban end censor your opinion and can enforce this right, you can't do anything about it. You are the product they're selling after all and they care about you in terms of as much revenue you can generate on this particular platform (macro picture of user retention).

link