[psswrd12345]

I do not have access to "restaurant books", but I do visit many in my area and I make a point to speak with both the restaurant folks handling take out orders and the loitering individuals running for these apps. The restaurants are universal in saying it is bad for their business, but they have no choice. The deliverers tend to not care -- they are focused on maximizing deliveries. Anecdotal, for sure, but it fits with what has been reported in WSJ and elsewhere.

Making up for losses on individual orders by ramping up volume is a tired and true way to lose even more money.