[superhuzza]

Right, what you're describing there is basically a framework to do content analysis ( with quotes as units of meaning, and tags instead of codes).

It's definitely an appropriate strategy in a lot of cases. But sometimes it just doesn't capture what matters (e.g. the pure counts of how often an issue comes up =/= the severity of the issues).

To have a better sense of how people feel, you could do thematic analysis. But then you sort of lose the counts. Or you can pick and choose the most important situations and start writing scenarios. I guess my point is that content analysis is just one of many strategies, in the same way that boiling potatoes is just one way to prepare them.

Anyways I'm not trying to put down your work, I think the website could help people feel more at ease with qualitative data. I'd be eager to contribute once you're ready for other contributors. Feel free to send me a message and I'll happily write some stuff up.