[ValentineC]

PayPal's customer service is atrocious to consumers as well, especially if you fall between the gaps and get asked to do some weird KYC.

Two months ago, they asked me to provide charity information for my personal account, and subsequently limited my receiving/sending privileges.

Phone calls to them trying to sort this out have always ended up at some call centre in the Philippines, where the agents can only tell their users that the account limitation is "for their safety".

They've also limited the personal account of a friend of mine (who was interestingly enough ex-PayPal) before, also asking for charity information.