[jeromegv]

If they say they support it, it’s because they do support it. Problems are common in international bank transfer, that’s why their support team could have helped you. Your anecdata doesn’t prove that they don’t support this country, if it’s on their website it’s because they do.

[koheripbal]

The reply from support was that they don't support Haiti - despite the marketing on their website that they do.

Support was responsive.