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by ekianjo 2253 days ago
No apologies?
3 comments

Please lets not start this. Apologies means nothing, especially coming from companies.
What I’d really want is not an apology but a post mortem: “here’s what caused this to happen and here’s what we are doing so it doesn’t happen again”
This is what’s important from a company.
That’s bleak. We’re at the whim of our corporate overlords.
[Your account is experiencing a car accident]
I hope this makes things better https://www.youtube.com/watch?v=15HTd4Um1m4
That would be an admission of guilt.
Not really. You can apologize when something happens by accident too. Does not mean there was intent to it.
Obligatory reference: https://xkcd.com/945/