[falcolas]

This begs the question: should they be offering a service they are unable to support?

Or perhaps we should shut up and be content they offer the service at all, no matter the impact to a “minority” of lives?

[thelittleone]

I just went through password recovery for my 10 year old sons gmail account.

They ask a few security questions then ask for the recovery email address. It sends a login code to the recovery address. I input that code back on gmail site and it says “sorry we could not recover your account”.

Why send the code to the recovery email address if it’s not going to work?

[roryokane]

There is a dead sibling comment by qroshan that gives a likely reason:

> 10 year olds can't have gmail account. If your son entered the correct date of birth, it is permanently lost

[pixl97]

No, we should not shut up at all.

[lonelappde]

http:// Begthequestion.info